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Contact Us

Health Partners Plans is committed to being a trusted partner to our provider network. Our Network Management team, and all other departments at HPP, are ready and willing to help our in-network providers and hospital partners. You can always contact the Provider Services Helpline or your NAM (Network Account Manager) if you need any assistance.

For Providers

Contractingcontracting@jeffersonhealthplans.com

Credentialingcredentialing@jeffersonhealthplans.com

Provider Data Changesdatavalidation@jeffersonhealthplans.com

Provider Services Helpline: 1-888-991-9023 (9 a.m. to 4:30 p.m.)

  • Medical Providers: #1
  • Pharmacies: #2
  • Join HPP's Provider Network: #3
  • Members: #4

For Members

Member Relations (Customer Service)

  • Health Partners Medicare: 1-866-901-8000
  • Health Partners (Medicaid): 1-800-553-0784
  • KidzPartners (CHIP): 1-888-888-1211
  • TTY: 1-877-454-8477